Privacy Policy — Delhi Print Studio

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files, prepare quotes, manage test print and production workflows, confirm quantities and specifications, arrange payment, coordinate collection or local delivery, maintain records, support site security, and meet legal or accounting obligations. We may also use limited technical data to improve site reliability and understand general usage patterns.

Processing is limited to the operational and legal purposes described here.

02 · Sharing

Service Providers and Partners

We may share data with payment processors, delivery or collection partners, website hosting and technical support providers, and other operational vendors that help us run the business. These parties are expected to use the information only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their role.

03 · Legal basis

Legal Disclosure

We may share personal data with public authorities, courts, or other parties when required by applicable law, to respond to lawful requests, or to establish, exercise, or defend legal claims. We may also disclose information where necessary to prevent fraud, misuse, or security incidents.

Disclosure may be required to comply with law or to protect legitimate business interests.

Contact for Privacy Matters

Email contact

[email protected]

Telephone

+91 81239 55785

Postal address

588, S1, Delhi, Delhi, IN, 110006

General contact

Data We Collect

We may collect contact details, order information, uploaded artwork or image files, file specifications, consultation notes, payment-related records, delivery or collection details, and basic technical data such as device, browser, and access logs. Where a user asks for a print review or test print, we may also process information needed to assess resolution, profile, size, paper choice, and production instructions.

The categories collected depend on how a person uses the site, submits files, or places an order.

How We Collect Data

We receive data directly when a user contacts us, uploads files, requests a quote, approves production, or arranges collection or delivery. We also collect limited technical data automatically through site use, and we may receive transaction or service status information from payment and operational systems used to complete an order.

Information comes from users, their devices, and the systems used to operate the website.

Cookie Categories

Cookies may include strictly necessary cookies for core site functions, preference cookies to remember basic settings, and analytics or performance cookies that help us understand how the site is used. Cookie duration may be limited to a session or may continue for a longer period, depending on the function.

We use only the cookie categories needed for site operation and basic measurement.

Cookie Controls

Users may manage cookies through their browser controls and, where available, through site-level preferences. Blocking some cookies may affect form submission, session continuity, or other site functions that rely on basic technical storage.

Browser settings can be used to limit or remove non-essential cookies.

User Rights

Your Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.

Available rights may depend on the nature of the request and applicable law.

Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify a request before acting on it. If a request cannot be fully granted, we will explain the reason in general terms where permitted by law.

Requests are reviewed against the information we hold and the legal basis for processing.

Data Retention

Order records, communication history, and production-related files are retained for the period needed to manage the service, handle follow-up issues, and meet accounting or legal requirements. When data is no longer needed, we delete it or anonymize it where practical.

We keep data only for as long as needed for the relevant purpose or legal obligation.

Policy Updates

Changes to This Policy

If we make material changes, we will update the notice on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this notice when our practices or legal obligations change.